Welcome to Hallelujah Challenge (the “Platform”). We take the issue of data protection and privacy seriously, ensuring that our community’s privacy is adequately guaranteed and protected.

This Privacy Policy describes our policies regarding the collection, use, and disclosure of the information we collect from and about you when you use our Service and the choices you have associated with that data. By visiting and using this Platform, you expressly consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms and Conditions.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE PLATFORM.

 

1. INFORMATION COLLECTION AND USE

We collect variety of information to provide and improve our Services. We process your information when necessary to fulfill our contract with you, where we have your prior consent, or where we have a legitimate interest (such as security, analytics, and reporting).

1.1. Personal Information You Provide Directly

• Contact & Profile Information: First name, last name, phone number, postal address, email address, and profile photo.

•  Identity Information: For verification and security, we may request an image of your government-issued ID (International Passport, National ID, or Driver’s License) and a "selfie" to confirm identity.

• Testimonies & Content: We collect the content of any testimony, prayer request, or message you post on our community forums or social media integrations.

• Support & Communications: Call recordings, chat transcripts, and emails collected during customer support interactions to investigate and respond to concerns.

1.2. Information Automatically Collected

• Usage Data: IP address, browser type, hardware and software versions, device event information (crashes), and read receipts.

• Geolocation Data: Determined from your IP address or mobile GPS, depending on your device settings and permissions.

• Tracking & Cookies: We use cookies and similar technologies to track activity and maintain certain data for analysis and valuable improvement of our Service.

1.3. Payment & Transaction Information

To process registrations, donations, or merchandise purchases, we collect payment account details and transaction history.

Note: We utilize third-party payment processing companies. These service providers, and not us, store your full credit card/bank information and are solely responsible for its security.

 

2. LEGAL BASIS FOR PROCESSING

In accordance with the Nigeria Data Protection Act (NDPA) 2023, our legal basis for processing is as follows:

• Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., newsletter or testimonies).

• Legal Obligation: Where we must comply with Nigerian or international law.

• Legitimate Interests: For the enforcement of our terms, fraud prevention, and to safeguard the Hallelujah Challenge community.

 

3. THIRD-PARTY PARTNERS & INTEGRATIONS

We only share information with your consent, to comply with laws, to provide you with services, or to protect your rights. We do not sell or rent your personal information to third parties.

• Service Providers: We may share data with third-party vendors (e.g., email marketing services) who perform services for us.

• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or a judicial proceeding.

 

4. DATA TRANSFER & STORAGE

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of Nigeria, where data protection laws may differ.

• International Transfers: If we transfer data to partners outside Nigeria, we ensure adequate controls are in place to protect your information in accordance with this policy and the requirements of applicable law.

• Retention: We will only keep your information for as long as necessary for the purposes set out in this policy, unless a longer period is required by law.

 

5. SECURITY OF DATA

While no organization can guarantee perfect security, we implement and update administrative, technical, and physical security measures (such as encryption and firewalls) to prevent unauthorized access, loss, or alteration. You are responsible for the security of your own account passwords.

 

6. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

1. Access & Rectification: Request a copy of your data or correct inaccurate information.

2. Erasure (Right to be Forgotten): Request that we delete your personal data.

3. Data Portability: Request a transfer of your data to another entity.

4. Withdraw Consent: At any time, we rely on your consent to process data.

5. Lodge a Complaint: With the Nigeria Data Protection Commission (NDPC).

To exercise these rights, contact our Data Protection Officer at [Insert Email Address].

 

7. CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect information from children. If we become aware that we have collected data from a child without parental consent, we will take immediate steps to remove that information from our servers.

 

8. CONTACT US

If you have any questions about this Privacy Policy or our data practices, don't hesitate to get in touch with us:

• By Email: info@hallelujahchallengelive.com

• Physical Address: Hallelujah Challenge House, Oba Akinloye Drive, Orchid, Lekki, Lagos

• Grievance Officer: Datori Consulting Limited